Enterprise Technology
Enterprise Digital Transformation Initiative
Led PMO governance for a multi-division digital transformation that modernized data infrastructure and reporting, replacing fragmented, manual analytics with a governed cloud data platform.
Client
A multi-division enterprise organization
Duration
18 months
Services Used
Technology Strategy & Roadmap, Program & Project Leadership, Adoption & Change Management
The Challenge
- Legacy, siloed systems across divisions made enterprise-wide reporting slow, manual, and inconsistently trusted.
- Each division had its own informal reporting process, with no shared data definitions or governance.
- Leadership needed faster, more reliable decision-making support without disrupting day-to-day operations.
The Approach
Mapped against the relevant dimensions of the ACTION™ framework.
Assessed data quality and infrastructure across divisions to define a realistic, phased modernization sequence.
Built a shared transformation vision and business case across divisions that had previously operated independently.
Set up enterprise PMO governance and an operating model to coordinate the data warehouse and analytics modernization across workstreams and vendors.
Directed the phased migration of core data infrastructure onto the new cloud platform, sequencing by division to limit disruption to day-to-day reporting.
Paired the technical migration with training and change management for business users adopting the new self-service reporting tools, rather than leaving adoption to chance after cutover.
Established a governance cadence to monitor adoption of new reporting tools and continuously prioritize the next wave of use cases.
The Solution
- Modernized core data infrastructure onto a governed cloud data platform with shared definitions across divisions.
- Stood up a PMO governance model now used as the organization's standard for subsequent technology initiatives.
- Paired the technical migration with a change management program to drive adoption of new self-service reporting tools.
The Results
Faster reporting cycles
Enterprise reporting cycle time dropped meaningfully compared to the legacy manual process.
Higher data trust
Shared definitions and governance reduced the reconciliation disputes that had plagued prior reporting.
Reusable governance model
The PMO governance model built for this initiative was adopted as the template for the organization's broader technology portfolio.
The lasting value wasn't the platform migration alone. It was the PMO governance model the organization kept using long after this initiative closed.
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